Last Updated on October 18, 2016 by David
We’re definitely on a roll lately with new updates!
Hot off the press is the ability to multiple email addresses for customers. By going to the customer profile, you’ll now be able to associate as many emails as needed so you can keep track of overlapping conversations.
You can also remove/edit email addresses from customer profiles if they’re no longer correct or have changed.
Conversations that match all existing and associated emails for the customer will be displayed under the conversation history.
Enjoy and let us know if you have any questions! We’re open to feedback!