Optimize Customer Engagement: Setting Durations for Cues in Re:amaze

Last Updated on June 5, 2024 by Holland Rocha

With Re:amaze‘s Cue durations, you can optimize customer engagement by deciding exactly how long you want your Cues visible on a page.

What are Cues and how to they help with customer engagement?

Cues are messages or prompts that you can create to automatically engage with visitors on your site based on certain criteria. Some common Cues include:

  • Cue users for questions about pricing when on the pricing page to help increase conversion rates.
  • Send a coupon code to the user when the user is about to leave your site.
  • Cue users for questions about a product if the user has been on a product page for a period of time.
  • Notify users about a pending sale, event, or site outage.

What does it mean to give your Cue a duration? This is the length of time (in seconds) that the Cue will remain visible on a page. When a duration is enabled, the Cue becomes transient by default. This means it will appear only once to a customer and won’t display on other pages, even if no action is taken.

To learn more about Cues, check out this article from our help center.