Last Updated on November 10, 2016 by David
Reamaze’s “Enhanced Email Template” is a mainstay of the conversational experience enjoyed by both agents and customers. This particular template below has driven millions of message since the launch of Reamaze beta back in early 2013. Straightforward and effective.
Today, we are announcing a brand new “Enhanced Email Template” after many weeks of debating, designing, testing, and analysis. Compared to the previous template, the new one improves on 3 core Reamaze philosophies:
- The message must feel immediately genuine, personable, and inviting.
- The message must be readable and begs to be read.
- The message must look simple and professional for every type of business.
The new design also lays the foundation for many other features scheduled for later this year and 2017 such as Appreciations 2.0. More on that later!
Your customers will start experiencing the new enhanced template right away. If you’re currently using the enhanced template, there’s nothing you need to do. If you’re using another template and would like to switch, simply go to your Reamaze settings menu, click on “Email Templates” and choose the enhanced template.
**NOTE** If you’re currently using a custom email template, please reach out to us at support@reamaze.com so we can provide you with updated liquid markup code for the new enhanced template!
We hope you love the new template as much as we do! And as always, let us know if you have any feedback!