Last Updated on March 26, 2021 by David
Four customers asking you the same questions? Response templates not fast enough? Workflows is too overkill? Fear not! Bulk replies is now available to help you navigate these one-off situations where you need to fire off a reply to multiple conversations.
We’re pretty excited to announce bulk replies not only because it makes sense for a variety of workflows but also because so many of our loyal users have been requesting it. Simply go to your dashboard, tick the conversations you want to reply to and hit “Reply”. A modal will pop up indicating how many conversations you’re replying to.
As with all new Reamaze features we’re constantly improving things as we go along so please don’t hesitate to shout if something isn’t working or if anything doens’t make sense!