Last Updated on September 13, 2023 by David
Re:amaze Chat is now more powerful than ever! You can now improve the odds of generating more engagement from website visitors with Conversation Starters. Conversations Starters is an integral component of Re:amaze Chat’s greeting message system. Let’s go over the changes and updates.
Greeting Message
The greeting message can be displayed in several different formats including as a Cue. As the first message customer sees when they arrive on your website, it’s incredibly important for this message to be welcoming and informative. If you’re unsure what to write, simply click on the “Suggest message” prompt to let AI take over. Tell AI what you want it to say and you’re off to the races!
Conversation Starters
Conversation Starters are actionable buttons that website visitors and customers can click on to immediately start a chat conversation with you or your team! When conversations are started this way, prompts within the actionable buttons are carried over to the conversation so your team can be better prepared to help customers with exactly what they need help with.
You can add up to 6 actionable button prompts and provide the content manually or leverage the help of AI to generate them. AI-generated prompts can be edited to your liking after they’ve been generated.
