Last Updated on November 18, 2024 by Holland Rocha
Switching from Zendesk to Re:amaze may seem like an overwhelming task, but it doesn’t have to be. We recognize that transferring your data from Zendesk is a major step. That’s why we’ve streamlined the process with our built-in migration tool.
With Re:amaze, you can easily transfer your data without needing any third-party apps or complex processes. Our migration tool will handle the following data from your Zendesk account:
- Staff roles
- Staff users and customers
- Departments
- Article topics and articles
- Conversations
Getting Started
To get started, just head over to the Settings > Migration Tools to locate the Zendesk migration tool. You’ll follow a quick, straight-forward migration process that requires your Zendesk credentials and API keys. For detailed instructions, refer to this article from our knowledge base.
Not only will this save you time and effort, but it also ensures that your transition is smooth and that you don’t lose any valuable data during your switch. Our goal is to make your move to Re:amaze as seamless as possible!
Switching from Zendesk to Re:amaze?
Thinking about switching from Zendesk to Re:amaze? Our team is here to assist you every step of the way. Furthermore, if you have any questions about the process, feel free to reach out to us at support@reamaze.com.