Last Updated on August 13, 2018 by David
Re:amaze now integrates with Pipedrive! Pipedrive is a CRM platform designed to help your business drive more sales. Everything from pipeline management to sales forecasting and from activities/goals tracking to sales reporting is designed with a single purpose: to help you to take action, remain organized and stay in control of the complex sales process.
So why the integration with Re:amaze? Our founding philosophy has always been a simple one: that better conversations with customers will always lead to more revenue. And because better conversations mean happier customers. When customer service is able to pinpoint sales opportunities or identify existing opportunities in a sales pipeline, each individual agent becomes be more empowered to drive additional revenue for the company’s bottom line. Instead of just answering customer questions and seeing customer service as a cost center, integrations like Pipedrive allow your customer service team to become a revenue center.
So what does the Pipedrive integration do? You’ll be able to see Pipedrive customer data directly within Re:amaze conversation. This includes the customer’s:
- Name
- Company
- Existing and prospective deals
- The value of the deal
- The status of the deal
- Expected close date of the deal
- Upcoming activities
- The subject of the activity
- Notes
- and more!
What’s next for the integration?
The next iteration of the Re:amaze <> Pipedrive integration will support the ability to create new leads, new opportunities, and new deals through Re:amaze conversations. We’re actively taking feedback from those that use the integration. To submit your feedback, simple message support@reamaze.com or message us in real time through your Re:amaze dashboard!
For New Re:amaze Users:
- Install the Re:amaze app through the Marketplace
- You’ll be taken to a new account form to fill in your company information
- Click “Create Account” to complete setup
For Existing Re:amaze Users:
- Install the Re:amaze app through the Marketplace
- Choose to connect your existing account
- Enter your account details to link your existing account to Pipedrive You can also initiate the install process from within your existing Re:amaze account from under Settings > Apps > Pipedrive.