Last Updated on March 26, 2021 by David
Do you like Workflows? Do you like Autoresponders? How would you like it if we combined the two? For example, you can now run workflows based on a specific time frame for which you received a conversation.
This little addition expands the flexibility of your automation processes significantly because you can now filter out conversations not only for specific inquiries but also for inquiries with a factor of time. For support organizations with variances in servicing customers for specific events of different timezones, this time-based trigger will help greatly!
Go ahead and take it out for a test drive!