Last Updated on March 7, 2019 by David
Workflows is an essential part of making Re:amaze work more efficiently for your team. From auto-replying to auto-tagging, and from understanding a customer’s custom form selection to moving conversations from channel to channel, Re:amaze Workflows is flexible enough to fit into your business processes.
Ever since we introduced Re:amaze Departments, there has been overwhelming adoption. An important part of increasing the adoption of Departments in Re:amaze is by making it available to automated workflows. You can now select the Assign trigger and command to enable the ability to start a workflow based on a department assignee or perform a command to assign the conversation to a department.
Enjoy!
