Last Updated on April 13, 2020 by David
New response templates may be added at any time in Re:amaze. With admins and co-workers actively working in Re:amaze, it can be common for response templates to be added, deleted, or updated.
When things change on you while you’re about to respond to a customer it’s likely you’ll encounter an error if you try to use an outdated response template.
We’ve added the ability instantly refresh your list of available response templates in the access menu. Click on “Refresh” and Re:amaze will fetch an updated list of templates for you to use.
We hope this small quality-of-life improvement will make your day to day activities more pleasant and accurate!
