Last Updated on June 9, 2023 by Tony Fowler
If you’re interested in getting the world’s best helpdesk, we offer a 14 day free trial, and after that no contracts. Simply select the plan in account settings that works best for your business and whether you’d like to play monthly or annually. Users who select our annual plan will save at least 5% on the cost of Re:amaze.
Let’s take a look at the plans.
Basic
Cost: $27.55 per team member, per month, billed annually
The basic plan is ideal for smaller businesses and don’t require advanced reporting or have the need to support multiple brands in a single account.
Here is what this plan includes:
- Unlimited Email Inboxes
- Live Chat
- Social Media Channels
- Public/Internal FAQ
- Workflow Automation (Macros)
- Response Templates
- Website Integration
- Chatbots
- Cues (Proactive Messages)
- Basic Reporting
- Customer Intents
Pro
Cost: $46.55 per team member, per month, billed annually
This is our most popular plan! The Pro plan has the ability to support multiple brands, provides users with advanced reporting, custom hosted domains, live views of site visitors and so much more! It’s ideal for small to mid size businesses, especially those who run multiple brands.
The Pro plan offers all of the features in Basic, plus:
- Manage Multiple Brands in one Account
- Live View of Site Visitors
- Advanced Reporting
- SMS and Voice Channels
- Custom Hosted Domain
- Customizable Email Appearance
- Status Page
Plus
Cost: $65.55 per team member, per month, billed annually
The Plus plan is ideal for larger brands who have larger support teams and need additional backend support to ensure their customer service department runs smoothly and efficiently.
The Plus plan includes all of the features in Pro, plus:
- Peek (Live Screensharing)
- Departments (Staff Groups)
- Staff Performance Reporting
- Staff Shifts and Vacation Days
- Customizable Staff Roles
- Customer Satisfaction Ratings
- In-Chat Video Calls
- Optional Classic Chat Mode *
- FAQ Article Edit History
Enterprise
For businesses that require a custom Re:amaze plan, please contact us to learn more about Re:amaze Enterprise. This custom plan is designed for high-volume, fast-growing businesses.
Signing Up for Re:amaze
The first step in signing up for Re:amaze services is getting access to our 14-day free trial. During this time you’ll get access to our various tools and be up and running in under 5 minutes. You will not be billed unless you choose to continue with us.
If you are happy with what you see in your free trial, all you need to do is choose the plan that works best for your brand. There’s no contract and youre free to cancel at any time. In fact, we’re so confident that you’ll love all of the features we offer that if you don’t love Re:amaze after your free trial we’ll help you look for an alternative. Just ping us any time and we’d be happy to chat.
Sign up for your free trial now.