Customer Service Best Practices Archives - Page 3 of 7

How Far Can Automation Take Customer Service?

September 29, 2020

Guest Post by Noah Rue Customer service has long been considered one of the cornerstones to success in business. Our industrial culture places emphasis on ensuring employees engage in positive consumer interactions. Business leaders invest in resources and training that helps teams to both understand how customer support translates to financial returns, and give them … Continue reading “How Far Can Automation Take Customer Service?”

How to Build Stronger and Healthier Relationships with Your B2B Partners

September 22, 2020

Guest Post by Michelle Laurey Building strong relationships with your B2B partners is essential for business success. Together with your partners, you can strengthen your market position by adding value to your marketing efforts and overall business. A lot of planning and dedication is required to achieve this. Having the right partners on board can … Continue reading “How to Build Stronger and Healthier Relationships with Your B2B Partners”

5 Tips for SaaS Startups to Lower Customer Acquisition Cost

Guest Post by Lisa Michaels In almost any business, acquiring new customers can be costly. Research shows you’ll spend more money gaining a new customer than keeping one. For a startup, this presents a massive problem. You don’t have much cash lying around, but you need to bring new business through the door. This can … Continue reading “5 Tips for SaaS Startups to Lower Customer Acquisition Cost”

12 Easy Ways to Drive Shopify Sales

Guest Post by AdNabu Over the last decade or so, eCommerce has grown massively to become one of the richest sectors in the world. Amazon, which primarily operates in the eCommerce space is now worth $1 trillion, If you’re working in an eCommerce company, you will need to have a story in Shopify. Shopify is … Continue reading “12 Easy Ways to Drive Shopify Sales”

6 Tips for Rebuilding a Business After a Pandemic

September 8, 2020

Guest Post by Jessica Larson The coronavirus pandemic has turned businesses upside down from an operational, logistical, and economic perspective. After months of quarantine, some local officials are deeming it safe to reopen. Others are in the early stages of preparing to resume business as usual — well, as “usual” as business can be in these surreal … Continue reading “6 Tips for Rebuilding a Business After a Pandemic”

Understanding Your Digital Customer Engagement Platform

September 3, 2020

Boost Customer Loyalty with Effective Digital Engagement | Learn how to enhance customer connections and grow your business with digital customer engagement.

How to Align Content Writing and SEO for Ecommerce Website

July 28, 2020

Guest Post by Marie Barnes The Internet has become the hub for selling anything you can imagine. That is why in the era of digital development, a timely setup of your website in accordance with the SEO requirements could not be underestimated. A well-functioning resource gives you the opportunity to expand your target audience and … Continue reading “How to Align Content Writing and SEO for Ecommerce Website”

What’s the Difference Between a Call Center and a Contact Center?

July 27, 2020

Guest Post for Re:amaze by Danny Wong in collaboration with Salesforce You can’t have a company of any kind and then not have a way for customers to reach you. They may have questions or problems, they may just want to keep updated, or they may need additional products or services. But that also means … Continue reading “What’s the Difference Between a Call Center and a Contact Center?”

How to Boost Employee Satisfaction During Uncertain Times

July 23, 2020

Guest Post by Ashley Wilson When employees face uncertainty, their morale diminishes, which can affect the company’s overall productivity. As their leader, you’ll need to think about how to motivate them to keep them fully engaged. This is the right time to listen to them and communicate clearly while providing frequent feedback to their concerns. … Continue reading “How to Boost Employee Satisfaction During Uncertain Times”

E-Commerce Web Push Notification Guide for 2020

July 13, 2020

Guest Post by Marques Coleman Running an e-commerce business is a complex process that requires so much more than just selling quality products. This is especially true in a world where online shopping is growing stronger by the minute, and new competitors are arising at every corner. In order to stay in the game, e-commerce … Continue reading “E-Commerce Web Push Notification Guide for 2020”

Applying Email Marketing To Improve eCommerce Sales

June 16, 2020

Guest Post by Angela J. Bryant If your business is looking to drive sales, email marketing is the effective way to do this. If you haven’t implemented some ideas yet, now is the time to take full advantage. You want to engage with your customers, show that you care and are listening to their needs. … Continue reading “Applying Email Marketing To Improve eCommerce Sales”

How to Optimize Your E-Commerce Website for Success

Guest Post by Michael Deane We live in a digital age, and the majority of people these days search online for what they need to buy. In that respect, setting up an online store for your e-commerce business is crucial if you’re aiming for success. However, just selling your products/services online is not enough. In … Continue reading “How to Optimize Your E-Commerce Website for Success”

Understanding Your E-commerce Website Data to Increase Sales

June 10, 2020

Guest Post by Noah Rue Image by Pexels The 21st-century is driven by data. Everything from your financial history to your favorite flavor of ice cream can be tracked and used in one way or another. While big data can be turned into valuable information in a variety of different formats, the e-commerce marketplace is particularly … Continue reading “Understanding Your E-commerce Website Data to Increase Sales”

Best Paid Product Research Tools For A Successful Online Store

May 26, 2020

Guest Post by Erica Sunarjo Introduction Just like any product marketer would say: “Nothing good ever comes free”. Regardless of the fact that you can get many awesome features with free product research tools, there is always the next level of service if you decide on paid product research tools. Here are some of our … Continue reading “Best Paid Product Research Tools For A Successful Online Store”

Wholesale Dropshipping Businesses: Here Are the Top Tips for Writing the Best About Us Page

Guest Post by Beatrix Potter The About US page is the most viewed page of almost every website, and the same goes for your wholesale dropshipping business website. Customers that are looking for a certain product or finding out if they want to do business with you want to know more about you to see … Continue reading “Wholesale Dropshipping Businesses: Here Are the Top Tips for Writing the Best About Us Page”

Actionable Measures That Uplift Your Sales In Conversational Marketing

May 20, 2020

Guest Post by Alyssa Andrea Over the past few years, conversational marketing emerged as the best way to assist customers through various phases of marketing and sales by offering a responsive experience. Nowadays, after the evolution of conversational marketing, you do not need to wait for a more extended period to get the response of … Continue reading “Actionable Measures That Uplift Your Sales In Conversational Marketing”

Amazon Sellers Are Using Facebook Chatbots To Cheat Their Way To Good Reviews

Guest Post by Ihor Dubovetskyi, CEO at Profit Whales Good Reviews are ever more important. Amazon has always been explicit about that its search algorithm, the A10, values products with good reviews. Just like human customers do, in fact. Because of this, getting good product reviews were and still is a priority of all businesses … Continue reading “Amazon Sellers Are Using Facebook Chatbots To Cheat Their Way To Good Reviews”

6 Mistakes Nearly Everyone Makes When Starting Remote Work (and What to Avoid)

Guest Post by Molly Crockett Remote working is nothing new, but since the dramatic impact of the coronavirus, remote working has eally started to take off. More and more companies are starting to implement it, and the rampant success it had so far means that it’s probably going to stay long after the virus has … Continue reading “6 Mistakes Nearly Everyone Makes When Starting Remote Work (and What to Avoid)”

Carted, Sealed, Delivered: How to Not Choke on Your Dropshipping Business During a Crisis

May 11, 2020

Guest Post by Erin Merrill During the COVID-19 pandemic the way we live life and do business is changing. Learn how you can keep your dropshipping company afloat amid the outbreak. COVID-19 has impacted the lives of billions of people — and it will continue to do so. No industry is immune to the fallout, and retailers … Continue reading “Carted, Sealed, Delivered: How to Not Choke on Your Dropshipping Business During a Crisis”