Inbox
Shared inbox helpdesk for all your support channels. Built for your team.
Chat
Live chat with automated messaging, chatbots, and video calls for your website or web app.
Chatbots
Automate every business opportunity with pre-built and custom chatbots.
Push Campaigns
Increase re-engagement and boost sales with targeted push notification campaigns.
AI
BETA
Leverage the power of AI to help you respond, create, and summarize.
FAQ
Customizable and embeddable FAQ center to help customers help themselves.
Status Page
Keep customers informed by alerting them when there’s an incident or outage.
Live
Get more sales with real time customer activity monitoring and personal messages.
Receive and reply to comments on your Instagram posts in Re:amaze
How it works with Re:amaze
Your helpdesk not only needs to support the basics such as email, knowledge base, Live Chat, and embeddable contact forms, it also needs to be social. Traditionally, that meant Twitter and Facebook. With Instagram being an ever increasing part of many businesses’ and brands’ identity it has now become a necessity to be able to respond to customers’ comments quickly and efficiently there as well without having to juggle multiple apps. Instagram for Re:amaze allows you to further consolidate support channels and present a cohesive brand to your customers.
What you can do with Instagram
- Connect a brand to your Instagram account to get the benefits of features like notifications and workflows
- Import and respond to Instagram comments and questions to your Re:amaze account as conversations
- Import all comments to Re:amaze as conversations
- Apply automated workflows to Instagram conversations
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