Inbox
Shared inbox helpdesk for all your support channels. Built for your team.
Chat
Live chat with automated messaging, chatbots, and video calls for your website or web app.
Chatbots
Automate every business opportunity with pre-built and custom chatbots.
Push Campaigns
Increase re-engagement and boost sales with targeted push notification campaigns.
AI BETA
Leverage the power of AI to help you respond, create, and summarize.
FAQ
Customizable and embeddable FAQ center to help customers help themselves.
Status Page
Keep customers informed by alerting them when there’s an incident or outage.
Live
Get more sales with real time customer activity monitoring and personal messages.

Show Developer Menu

GET /channels/{slug}

Issuing a GET call to channels/{slug} will allow you to retrieve a specific channel

Example Request
curl 'https://{brand}.reamaze.io/api/v1/channels/{slug}' \
  -u {login-email}:{api-token} \
  -H 'Accept: application/json'
Example Response
{
  "name": "Support",
  "slug": "support",
  "email": "support@example.reamaze.com",
  "created_at": "2015-08-21T04:39:23.000Z",
  "updated_at": "2015-08-21T04:39:23.000Z",
  "channel": 1,
  "visibility": 0,
  "spam_filter_enabled": false,
  "reply_from_origin": false,
  "verified": true,
  "verification_email": "hello@example.com",
  "last_verified": "2015-08-21T04:39:23.000Z",
  "settings_reply_from_name": "channel",
  "settings_signature": "- Example Signature",
  "brand": {
    "name": "Example",
    "url": "example"
  }
}
Notes
  • The channel value denotes the channel type:
    • 1 - Email
    • 2 - Twitter
    • 3 - Facebook
    • 6 - Chat
    • 8 - Instagram
    • 9 - SMS
    • 10 - Voice
    • 12 - Facebook Messenger
    • 13 - Facebook Lead
    • 14 - Instagram Ad
    • 15 - WhatsApp
    • 16 - Instagram DM
  • The visibility value denotes the channel visibility: 0 (Private), 1 (Public)
  • The settings_reply_from_name value determines the whether the "From" name for replies is set to the channel name ("channel"), the brand name ("brand"), or the responding staff user's name ("staff")