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Keep customers informed by alerting them when there’s an incident or outage.
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POST /incidents
Issuing a POST call to incidents will allow you to create a new incident.
Example Request
curl 'https://{brand}.reamaze.io/api/v1/incidents' \ -u {login-email}:{api-token} \ -H 'Accept: application/json' \ -H 'Content-type: application/json' \ -X POST -d '{ "incident": { "title": "Shipment issues", "updates_attributes": [{ "status": "investigating", "message": "Currently having an issue with shipments" }], "incidents_systems_attributes": [{ "system_id": "system-id", "status": "partial_outage", }] } }'
Response
A successful request will return the JSON for the newly created incident.
A failed request will return an HTTP 422 Unprocessable Entity with the JSON body explaining the error.
Notes
- The
incidents_systems_attributes
attribute is optional. - The
status
attribute inupdates_attributes
can be one of the following:[investigating, identified, monitoring, resolved]
- The
status
attribute inincidents_systems_attributes
can be one of the following:[operational, degraded_performance, partial_outage, major_outage, under_maintenance]
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